Confused.com Rewards gift-icon

Terms and Conditions

Main Confused.com Rewards terms & conditions

1 The Promoter of this offer is Inspop.com Limited trading as Confused.com, whose registered office is at Greyfriars House, Greyfriars Road, Cardiff CF10 3AL. Registration No. 03857130 (“Confused.com”).

2 Confused.com Rewards (the “Offer”) is open to UK customers of Confused.com who buy a single annual car, single annual van or annual contents and/or buildings insurance policy, excluding Landlord insurance (“Qualifying Products”) through www.Confused.com (the “Website”) and which can be verified by Confused.com for as long as the Offer is promoted on the Website. Any other product offered on the Website – other than the Qualifying Products stated above – are expressly excluded from the offer.

3 By claiming for the Offer, customers are deemed to accept and be bound by these terms and conditions.

4 Only one customer per policy bought is eligible to claim for this Offer and multiple Rewards (as detailed in point 7 below) will not be issued for multiple customers named on a single policy.

4.1 A maximum of one Offer claim can be claimed for each single annual car insurance policy bought, per vehicle registration.

4.2 A maximum of two reward claims can be claimed for each single annual home insurance policy bought, per household which equates to circumstances where a single buildings and single contents policy have been bought separately. If a combined buildings and contents policy is bought, a maximum of one reward claim can be claimed per household.

4.3 A maximum of one reward claim can be claimed for each single annual van insurance policy purchased, per vehicle registration.

5 To claim and receive their Reward, a customer will require access to the internet and a valid email address. For the Shell Go+ reward, you will also need to have a Shell Go+ account or sign up if you haven’t already.

6 This Offer is not available in conjunction with any other offer, including offers via third party cash back sites, with the exception of the Confused.com Beat Your Renewal guarantee. If car, van or contents and/or buildings insurance is purchased through Confused.com via a cash back site and an application is also submitted for Confused.com Rewards, only the Confused.com Reward will be rewarded.

7 Eligible customers will be given the option to choose from one of the following rewards:

a) 2 x £10 Shell Go+ fuel rewards
b) 12 free Triple Foam car washes at IMO Car Wash; or
c) £20 Halfords gift code; or
d) HelloFresh free recipe box

The Rewards are subject to their own terms and conditions which are different to those of this Offer. These will be available on the Offer claim page and it is important customers read and understand these before claiming as changes can’t be made after the claim has been submitted.

8 Customers who claim the Offer on the claim page on or after the 1st September 2022 until Wednesday 22nd February 2023 at 2.30pm and have a verified claim, will also be eligible to receive a bonus reward.

8.1 This will be 12 monthly regular hot drinks from Greggs, issued via an individual unique code, when the customer downloads and logs into the Confused.com app.

8.2 The bonus reward is only available through the Confused.com app. Customers must be logged into the app using the same email address and password linked to their Confused.com Website account, and ensure they are using the latest version of their Confused.com app. You can find the most up to date app version on the Apple App Store or Google Play Store. The Confused.com app works on mobile devices with Android version 8.1 and above, or iOS 11.0 or later.

8.3 The bonus reward will on only become available at the same time as the Confused.com Reward, once it has been verified. The validity of your 12 monthly codes will begin from the day your Confused.com Reward is sent to you via email. You first QR code will become available as soon as your Confused.com Reward Offer claim is verified. After that, a unique code will become available on the 1st of each month and can be used on any date during that month. If the code is not used in that month it will expire. The code can’t be re issued.

8.4 To use a bonus reward code, it must be activated. Once activated, you will have 24 hours to use it. After this time, the code can no longer be used and will expire. If you activated your code on the last day of the month, that code will only be valid until 11.59pm on that day. The next month’s code will then become available the following day.

8.5 Please see below for the Greggs bonus reward T&Cs.

9 In order to receive their chosen Reward, the following process shall apply:

9.1 Customers must get a new quote and buy a single annual car, single annual van or annual contents and/or buildings insurance policy through Confused.com. Policies bought via telephone following a quote obtained via the Website will also qualify for the Offer provided the customer has clicked the phone button on the Website to reveal the insurers’ contact details and supplied the quote and reference number at the point of buying the policy (“Qualifying Purchase”). A Reward claim submitted before a Qualifying Purchase is made cannot be accepted and will be deemed as unsuccessful.

9.2 Following making a Qualifying Purchase, customers must log on to the Website and select Confused.com Rewards in their account within 90 days of receiving the quote associated to the Qualifying Purchase and claim for the Offer.

9.3 To claim a reward, all required fields in the Offer claim form will need to be completed.

9.4 An email confirming the reward claim will be sent to the customers email address stated on the claim form within 24 hours of claiming (“Confirmation Email”). The Confirmation Email will detail information on how the progress of the reward claim can be tracked by the customer online or on the Confused.com app (the “Tracker”).

9.5 Following receipt of the Confirmation Email, eligible customers will receive a further email at the email address submitted on the Offer application form within 14 working days of submitting their application which will include instructions on how to redeem their chosen Reward (“Reward Email”). For security purposes, the Reward Email requires a promotional code and/or additional information to be revealed. Recipients will have 30 days from the Reward Email being sent to reveal the code and/or additional information. After this 30-day reveal code expires, there will be no access to the promotional code and/or more information. For Shell Go+ Reward Emails, the 30-day period is the maximum time available for the Reward Email recipient to follow all the steps detailed in their Reward Email, which include signing in or creating a new Shell Go+ account. If all of these steps are not completed, we are unable to connect to your chosen Shell Go+ account and cannot assign the fuel reward.

9.6 Once the promotional code has been revealed and dependant on the Reward, there will be an expiration date applied to the Reward.

9.7 If the Reward Email is not received within 14 working days of application submission, a reason will be provided by accessing the Tracker via the Confirmation Email.

9.8 If a claim is assigned a ‘unable to verify your claim’ status. There will be the opportunity to re-check and amend these details within 14 days from this status being applied, which will be provided in the form of a link accessible via the Tracker. If no detail confirmation or amendment is supplied within 14 days, the application will be deemed as unsuccessful.

10 In the event that a Reward becomes unavailable, customers will be contacted with alternative options of equal or greater value. No cash alternative will be offered.

11 Rewards are subject to availability and may be changed by Confused.com at its absolute discretion. The Reward is non-transferable, non-negotiable and cannot be substituted for any other gift, voucher or cash value. If a customer chooses to cancel their Reward or suffers damage/loss to their Reward, no replacement reward will be issued. Confused.com accepts no responsibility for any costs associated with the selected Rewards.

12 The Reward claim procedure (detailed in points 8.4-8.9) is hosted and managed by The Marketing Lounge Partnership Limited (registered company in England and Wales 06467245) on behalf of Confused.com. Customer data will be shared with The Marketing Lounge Partnership Limited strictly to the extent necessary to process, verify and issue the Reward and to answer any related customer queries.

13 The Marketing Lounge Partnership Limited use of customer data will be governed by their applicable privacy policies. Their privacy policies are different from the Confused.com privacy policy. It is the customer’s responsibility to ensure they understand and agree to the privacy policy of The Marketing Lounge Partnership Limited.

14 Any customer data Confused.com holds during this Offer will be held and used in accordance with the Confused.com privacy policy (available at https://www.confused.com/privacy-and-security/privacy-policy) and current UK data protection legislation.

15 Insofar as is permitted by law, Confused.com and its agents or distributors accept no liability or responsibility for any delays or failures in verifying a Qualifying Purchase caused by a third-party provider, data corruption, incomplete or illegible entries, entries which fail to be submitted properly.

16 We retain the right to reject your claim on suspicion of malpractice, misrepresentation or any other use which is inconsistent with our terms and conditions. This may also result in Confused.com not being able to offer other products, or insurers offering their products on different terms. Also, we actively monitor information entered into our website and pass on intelligence of suspected fraud to other parties including insurance providers, aggregators, financial institutions and fraud prevention agencies. Law enforcement agencies may access and use this information.

17 Confused.com reserves the right to change these terms and conditions from time to time at their discretion and without notice.

18 These terms and conditions are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.

Exceptions and Exclusions

  • Policies that are cancelled during the policy cancellation period for any reason will not be eligible to receive the Offer.

  • Customers will only be eligible for the Offer where Confused.com and The Marketing Lounge Partnership Limited are able to verify the Qualifying Purchase. Purchases not made through Confused.com shall not be eligible for the Offer.

  • Purchases made through Confused.com via uSwitch, Money.co.uk, Clearscore, Top Cashback or any other affiliate partner shall not be eligible for the Offer.

  • The Shell fuel reward requires an active Shell Go+ account and is only available to customers aged 17 and over. It can only be spent on fuel and not other goods sold at Shell sites and does not include charging for electric vehicles.

  • The Shell Go+ fuel reward can only be redeemed in England, Wales and Scotland. Can’t be redeemed in Northern Ireland, Channel Islands and Isle of Man.

  • The IMO Car Wash reward is subject to a maximum vehicle height restriction of two metres.

  • The HelloFresh Reward is only available to customers aged 18 and over. The HelloFresh Reward requires an active HelloFresh account.

  • The HelloFresh Reward cannot be redeemed in the Scottish Highlands, Islands or Isle of Man.

These Terms and Conditions were updated on 14th June 2023.

Reward terms & conditions

Shell Go+

The Shell 2 x £10 fuel reward will be subject to the terms and conditions below:

  • To redeem this reward you must be aged 17 years or over and have a live Shell Go+ account and either the Shell rewards app/card/key fob.
  • The Shell 2 x £10 fuel reward is only redeemable at participating Shell sites in England, Scotland and Wales. Rewards cannot be redeemed at Shell sites in Northern Ireland, Isle of Man or the Channel Islands.
  • If you are an existing customer of Shell Go+, it is your responsibility to provide the correct email address connected to your Shell Go+ account when prompted via your Reward Email, so that the 2 x £10 fuel reward can be applied to the correct Shell Go+ account. If you are new to Shell Go+, you will be required to create a new Shell Go+ account when prompted via your Reward Email, so that the 2 x £10 fuel reward can be applied. Any incorrect information supplied may result in delays in assigning your reward.
  • The 2 x £10 fuel reward will be added to your Shell Go+ account within 30 minutes of completing all necessary steps detailed through your Reward Email.
  • Both 2 x £10 fuel rewards will be automatically activated upon assignment to a Shell Go+ account and ready for use. If any other offers, vouchers or rewards featured on Shell Go+ are active alongside your £10 fuel rewards in relation to Confused.com Rewards, you will need to deactivate the offers you do not want to use, so that your £10 fuel reward can be redeemed. For the avoidance of doubt, both of your £10 fuel rewards in relation to Confused.com Rewards can remain active at the same time, but cannot be redeemed in the same transaction. If other offers are active alongside your Confused.com fuel rewards, the offer with the shortest validity will be automatically redeemed at the point of transaction.
  • The 2 x £10 fuel rewards will expire 60-days after the date of issue by Shell and cannot be used or reissued after this expiry date.
  • When a Fuel reward has been issued it will be reflected in the ‘Rewards’ section under ‘personalised rewards’, of your Shell Go+ account. The 2 x £10 fuel rewards will be automatically loaded to your digital Shell Go+ Card which can be accessed via the ‘My Card’ section on the Shell Go+ app and accessible via your card/keyfob.
  • Shell will also notify you of the issue of your rewards by email or push notification if you have opted in for Shell Go+ news and updates.
  • Once issued, your fuel rewards can only be used at a participating Shell service station if it is activated prior to visiting the participating service station. This can be done in a member’s Shell Go+ account, which is accessible via the Shell Go+ App and/or through the Shell Go+ Website. Visit https://www.goplus.shell.com/en-gb/station-locator for a list of participating service stations.
  • Please note that only one £10 fuel reward can be redeemed per fuel transaction, for fuel expenditure that is equal to or greater than your fuel bill. For the avoidance of doubt, you cannot use an individual £10 fuel reward on fuel purchases under £10. You cannot combine multiple Confused.com Shell fuel rewards in the same transaction. If the price of your fuel exceeds the £10 value of the fuel reward, the outstanding balance must be paid on purchase.
  • Each £10 fuel reward may be redeemed at till point or via the ‘Pay at Pump’ service in the Shell app at selected participating Shell service stations.
  • The fuel rewards can only be used to pay for fuel, and cannot be used for the purchase of other goods or services in the Shell service station or at electric vehicle charging points.
  • Your fuel reward cannot be used in conjunction with any other offer, prize or benefit that is in or outside of the Shell Go+ programme.
  • Your fuel reward cannot be exchanged for cash.
  • The fuel reward can only be redeemed by the person it was issued to.
  • Full terms and conditions for Shell Go+ can be found here https://www.goplus.shell.com/en-gb/terms-and-conditions. Please note that your 2 x £10 fuel reward via Confused Rewards is separate from any other benefits and rewards offered to you as a Shell Go+ member, such rewards are offered and managed by Shell.

These Terms and Conditions were updated on 28th February 2023.

HelloFresh

The free recipe box reward will be subject to the terms and conditions below:

  • Once a successful claimant has revealed their HelloFresh reward code on the reward reveal page, they will have 12 months to redeem their reward.
  • Customers must be 18 or over.
  • To redeem this reward, you will be required to have an active HelloFresh account. If you do not have an existing HelloFresh account, you will be advised at the point of reward issuance on how to create one.
  • The reward grants the redeemer a free 2-person x 3 meal box, including shipping costs worth £33.48. Additional delivery fees apply to Northern Ireland deliveries. If a larger first box selection is chosen, additional charges will apply, and the redeemer will be liable to cover the additional costs.
  • If you’ve incurred the Northern Ireland delivery charge of £3.99 on an order placed using a Confused.com reward code with a Northern Ireland address, you will need to contact The Confused.com Rewards Team at MLP directly via the online contact us form here. You’ll need to provide the email address linked to your HelloFresh account and the Confused.com Reward code linked to your free recipe box order. This is so that MLP can request a refund of the £4.99 delivery fee on your behalf with HelloFresh. The refund will be credited to the bank account registered on the HelloFresh account you incurred the delivery fee on.
  • The Northern Ireland delivery charge refund will be processed in arrears by HelloFresh and will not be refunded automatically.
  • As part of this reward, both new and existing HelloFresh account holders will also be entitled to free delivery on the next four boxes. RRP of standard delivery charge is £4.99 equating to a saving of £19.96.
  • As part of the standard HelloFresh registration process, new customers will be required to provide card details. Once redeemed you will be signed up to a flexible weekly subscription.
  • You may amend your subscription preferences or choose to deactivate or cancel your HelloFresh account after redeeming your free box as part of Confused.com Rewards, as per the below timeframe.
  • To avoid being charged for further boxes after your free one, you need to cancel your subscription by midnight five days before your next delivery is due.
  • If you do not pause or cancel your subscription before the deadline date you will receive and be charged for subsequent deliveries in accordance with the box selected in your account settings.
  • Pausing or cancelling your subscription can be done via your account settings on www.hellofresh.co.uk.
  • Maximum of one free box reward can be redeemed per HelloFresh account, per household.
  • Voucher codes are not redeemable in relation to any premium meal selections or surcharge items as confirmed on our website during the checkout process.
  • Not valid for gift or trial boxes.
  • Valid for UK residents only (including Northern Ireland, Jersey and Guernsey), excluding Scottish Highlands & Islands.
  • Cannot cater for dietary requirements.
  • Cannot be substituted for any cash value.
  • Not available in conjunction with any other offer.
  • The Promoter is GROCERY DELIVERY E-SERVICES UK whose registered office is at The Fresh Farm, 60 Worship Street, London, United Kingdom, EC2A 2EZ.
  • See the www.hellofresh.co.uk website for full T&Cs.
IMO Car Wash

The 12 free car washes reward will be subject to the terms and conditions below:

  • The IMO reward as part of Confused.com Rewards entitles the successful claimant to 12 months’ worth of free car wash vouchers.
  • The 12 car wash vouchers are issued individually on the basis of one voucher per 30 days until all 12 car wash vouchers have been provided to the successful claimant. For the avoidance of doubt, the first car wash voucher will be issued to the successful claimant at the point of initially revealing the reward via the reward email or via the online claim tracker.
  • Each voucher will be valid for 30 days only. The validity of a voucher cannot be extended nor can it be reinstated once expired.
  • Once a carwash voucher has expired after 30 days, it will be removed from the reward reveal page and the next available car wash voucher will automatically be presented on the reward reveal page. For the avoidance of doubt, the reward reveal page is accessible via the reward email and we strongly recommend that the successful claimant keep this safe.
  • Successful claimants will be presented with information on the reveal page which allows them to keep track of the date in which a currently presented voucher expires and when the following voucher will become available to redeem. It is the successful claimants’ responsibility to visit their reveal page and access their car wash voucher within its validity period.
  • Each voucher entitles the successful claimant to a Triple Foam car wash.
  • To redeem, the digital voucher displayed on the reward reveal page must be presented upon arrival to IMO/ARC, either as a print-out or electronic form as shown on a smart device. Each car wash voucher features a QR code which needs to be scanned upon redemption.
  • Vouchers can only be used at participating IMO/ARC car wash sites. You can find your nearest site here.
  • Open to all UK residents aged 17 or over, except employees and their immediate families of the Promoter, their agents and anyone else professionally connected with the promotion.
  • Each voucher is single-use only.
  • The use of this voucher is subject to the availability of the car wash facility and no cash or alternative offer is available.
  • The voucher cannot be used in conjunction with any other promotional offer.
  • It must not be sold and cannot be used for any other purpose.
  • The voucher entitles only 1 wash per person on production of the voucher.
  • Vouchers that have been photographed or copied will not be accepted.
  • Use of the car wash facility will be under the terms and conditions of IMO/ARC which can be found here.
  • IMO will not be responsible for any wash facility subsequently declining the voucher.
  • Anduff reserves the right to terminate the promotion at any time.
  • The Promoter is Anduff car wash limited whose registered office is at 35-37 Amersham Hill, High Wycombe, Buckinghamshire HP13 6NU.
  • The IMO Car Wash reward is subject to a maximum vehicle height restriction of two metres.
  • Some IMO Car Wash sites may also enforce vehicle weight restrictions and will be available on the site Menu board.
  • Vehicles with roof racks, beacons, pipe tubes or any other additional roof/side equipment are not permitted.

These Terms and Conditions were updated on 28th July 2021.

Halfords

The £20 Halfords reward will be subject to the terms and conditions below:

  • The Promoter of this Offer is Halfords Limited (“Halfords”) whose registered office is at Icknield Street Drive, Washford West, Redditch, Worcestershire B98 0DE.
  • These are the Provider’s terms and conditions.
  • Activated gift cards are redeemable in full or part payment for merchandise from Halfords Retail Stores or Auto Centres within the UK and via the Halfords website www.halfords.com.
  • Online redemptions of a reward issued as part of the Confused.com Rewards Offer are available as of 26th March 2021.
  • Gift cards can be used in conjunction with online Click & Collect orders.
  • A maximum of 3 Halfords gift cards can be combined per transaction.
  • When redeeming online or instore, the redeemer will be required to enter their 19 digit Halfords gift card number along with their 4 digit gift card PIN. A transaction cannot be processed without the PIN.
  • Halfords gift card will not be exchanged for cash.
  • There is no right to cancel a gift card order once the gift card has been spent in full or part.
  • The gift card is valid for up to 6 months from the date of issue.
  • A Halfords gift card remains the property of Halfords.
  • Halfords cannot be held liable for gift cards, once activated, which are subsequently lost, stolen, damaged or defaced.
  • The funds on a gift card are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent some funds on the card may not be available to spend.
  • Halfords reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the Gift Card service, notify of the service's withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible.
  • By activating and/or redeeming a Halfords gift card you accept and agree to these terms and conditions.
  • The balance of a gift card can be checked in a Halfords store at any till, or online via our balance checker. You will be required to enter your Halfords gift card number and your gift card PIN.
  • Gift Cards cannot be redeemed against the purchase of another Gift Card.
  • Halfords Gift Cards and e-Gift Cards are non-refundable.
  • No change, vouchers or refunds will be given on any remaining balance.
  • Gift Cards can be used as full or partial payment, but cannot be used in conjunction with finance.

These Terms and Conditions were updated on 22nd August 2023.

Domino's

The £20 Domino's reward will be subject to the terms and conditions below:

  • The Voucher will be subject to the terms and conditions below:
  • “DPUK” shall mean Domino’s Pizza UK & Ireland Limited, 1 Thornbury, West Ashland, Milton Keynes, MK6 4BB.
  • “Promoter” shall mean Confused.com, Greyfriars House, Greyfriars Road, Cardiff, CF10 3AL.
  • “Voucher(s) shall mean the pizza vouchers in the sum of £20 which DPUK shall provide to the Promoter.
  • DPUK reserves the right to amend the terms and conditions below at any time.
  • The Voucher will be subject to the terms and conditions below
  • The Voucher can only be redeemed online at dominos.co.uk and via the DPUK app.
  • The Voucher can only be redeemed against fully priced current menu items of DPUK and cannot be used in conjunction with any other offer or promotion.
  • Multiple Vouchers cannot be combined in one single transaction.
  • Drinks and ice cream products may be excluded from this promotion.
  • Further exclusions may apply, please ask local store for further details.
  • Any additional toppings, crusts or items purchased over the £20 Voucher value will be charged at full menu price and subject to usual payment terms which can be found at dominos.co.uk.
  • Prices may vary in each Domino’s Pizza store.
  • These are single use vouchers i.e. each Voucher can only be used once at the time of ordering and cannot be used retrospectively. Any unclaimed money remaining on the Voucher will be lost. No change or credit will be given if the full Voucher is not redeemed in one online transaction.
  • There is no minimum spend to redeem the Voucher, but a delivery charge may be added to your delivery order, please check with your local store for details. Delivery area restrictions and minimum delivery spends may apply to have a qualifying delivery order, please ask your local store for details.
  • The Voucher must be redeemed by the expiry date outlined in the ‘reward email which customers will receive when the Voucher is issued to them by Confused.com.
  • Online redemption of this Voucher permits collection or delivery.
  • If you incur a delivery charge on an order placed using your voucher and you pay for this delivery charge with a credit or debit card or PayPal system, DPUK will process an automated refund for your delivery charge (the “Delivery Charge Refund”). Delivery Charge Refund not available on cash payments.
  • The Delivery Charge Refund will be processed on a weekly basis in arrears by DPUK. Please allow an additional 3 - 5 working days for the Delivery Charge Refund to be remitted to your account.
  • If you fail to receive a credit for the Delivery Charge Refund, and you paid by credit/debit card or by PayPal systems, please call 0800 6409071 quoting ‘Confused.com Delivery Charge Refund’.
  • DPUK accepts no liability or responsibility for the Vouchers to the extent that the Vouchers have been tampered or interfered with by any third party, or has already been redeemed, or in any way cannot be redeemed, due to circumstances outside of DPUK’s control, and DPUK shall not be liable or responsible for any damage or loss suffered as a result.
  • DPUK cannot be held liable for system failures on the website (dominos.co.uk) or the DPUK App, nor can DPUK be held responsible for the failure of third parties to fulfil the obligations involved in this promotion.
  • The Voucher is non-transferable. No cash or other alternative to the Voucher will be offered.
  • Offer available at participating Domino’s Pizza stores in the UK (including Northern Ireland) only subject to availability.
  • DPUK does not endorse and is not responsible for third party products or the acts or omissions of third parties involved with this promotion.
  • DPUK reserves the right, to alter or amend these terms & conditions at any time without notice.
  • These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English courts.
  • Offer only available in the United Kingdom (including Northern Ireland).

These Terms and Conditions were updated on 28th July 2021.

Greggs

The Greggs bonus reward will be subject to the terms and conditions below:

For the purposes of these Terms & Conditions the Promoter is Greggs Ltd. (“Greggs”) whose registered office is at Greggs House, Quorum Business Park, Newcastle Upon Tyne NE12 8BU.

These are the Promoter’s terms and conditions:

  • The unique code can be redeemed at participating Greggs shops in the UK and Northern Ireland. Excluded shops are those situated in MOTO forecourts – Doncaster North, Ferrybridge, Toddington North & South, Heston East, Hilton Park North, Lancaster North & South, Southwaite North, Trowell North & South, Leigh Delamare East & West, Rugby, Frankley North & South, Donnington Park, Wetherby.
  • The unique code is only valid on regular hot drinks: Americano, White Coffee, Cappuccino, Latte, Speciality Latte (vanilla), Flat White, Espresso, Hot Chocolate, Mocha, Tea & Speciality Tea (Green and Peppermint). Also available on regular seasonal hot drinks, all hot drinks are subject to availability.
  • The unique code covers the cost of a regular hot drink as outlined in term 11 Any additional purchases made will be charged accordingly and payment for these is the responsibility of the customer.
  • To redeem your unique code, show your QR code on your mobile phone at your chosen Greggs location. If there are any issues scanning the QR code, the staff member will use the unique code supporting your QR code.
  • Only one unique code can be used per transaction.
  • Unique code only valid to take away.
  • Your unique code is non-exchangeable, non-transferable and non-refundable. Unique code value is 0.0001p.
  • Unique code is not for resale or publication.
  • Offer is subject to availability and whilst stocks last. An alternative product may be supplied.
  • Greggs reserves the right to refuse/amend this offer in any way deemed appropriate.

Bonus Reward Terms and Conditions:

  • These are the Confused.com terms and conditions that relate to the bonus reward.
  • The bonus reward entitles12 regular hot drinks from Greggs, one a month, via the Confused.com app through a unique code.
  • You first month’s bonus reward QR code will become available as soon as your Confused.com Reward is verified. After that, a unique code will become available on the 1st of each month, until 12 monthly codes have been issued, and each code can be used on any date during that respective month. Please note, whilst most UK Greggs stores will remain open on Bank Holidays, opening hours of smaller stores may vary. If the code is not used in that month it will expire. The code cannot be re issued.
  • To use a code, it must be activated. Once activated, you will have 24 hours to use it. After this time the code can no longer be used and will expire.
  • If you activated your code on the last day of the month, that code will only be valid until 11.59pm on that day. The next months code will then become available the following day.

These Terms and Conditions were updated on 4th August 2022.